Having the technical skills and knowledge to successfully execute one’s job duties is only one part of being the best they can be in the workplace. In addition to these “hard” skills, we also need “soft” skills. Soft skills are those skills that allow us to effectively work with others. No matter what the position, organization, or industry, we work with people! In this course, we explore how taking the time to build effective soft skills can contribute to a more efficient, more harmonious, and more productive workplace, as well as to one’s own overall job happiness and satisfaction.
