---
title: Changing Shopper Behavior During & After the Pandemic
description: In this webinar, Sue Nicholls of CMKG provides you with new and relevant insights into changing Shopper behaviors due to COVID-19.
image: https://blog.cmkg.org/hubfs/CMKG-04-28-2020%20copy-3.png
---

- [**](https://www.facebook.com/hiCmkg/)
- [**](https://twitter.com/catmanknowledge)
- [**](https://www.linkedin.com/company/category-management-knowledge-group/)

- [** Shop Training](https://shoptraining.cmkg.org)
- [** info@cmkg.org](mailto:info@cmkg.org)
- ** +1 (403) 660-6620

[![CMKG logo](https://blog.cmkg.org/hubfs/CMKG%20logo.png "CMKG logo")](https://www.cmkg.org)

# Changing Shopper Behavior During & After the Pandemic

This course provides new and relevant insights into changing Shopper behaviors as a result of COVID-19 and different perspectives on the implications for future business. We also introduce a COVID-19 Resources Tool to help learners to navigate through the rapidly changing shopper and industry.

**[![Watch with CMKG’s Learning Subscription](https://no-cache.hubspot.com/cta/default/269713/9a30a948-8591-42c9-8f53-419e1e7af6cd.png)](https://cta-redirect.hubspot.com/cta/redirect/269713/9a30a948-8591-42c9-8f53-419e1e7af6cd)**

 Related to: [Career Advancement](https://blog.cmkg.org/essential-retail-cpg-skills-and-topics/topic/career-advancement), [Strategy](https://blog.cmkg.org/essential-retail-cpg-skills-and-topics/topic/strategy), [Shopper Insights Work](https://blog.cmkg.org/essential-retail-cpg-skills-and-topics/topic/shopper-insights-work), [Instructor-Led Course](https://blog.cmkg.org/essential-retail-cpg-skills-and-topics/topic/instructor-led-course), [Shopper Focused Work](https://blog.cmkg.org/essential-retail-cpg-skills-and-topics/topic/shopper-focused-work)

## Learning Objectives

##### Gain new and relevant insight into changing Shopper behavior.

##### Learn what implications the pandemic will have on the industry and future business as we adjust to the new normal.

 

#### Your 12-month premium membership grants you access to ALL of the great resources, training, and webinars in our online training center, including:

- Comprehensive Category Management Glossary with 1,300+ terms, examples, and tools
- Resource Library with industry whitepapers and additional resources (regularly updated)
- E-Commerce Resource
- Hand-picked Industry News
- Accredited Training Full Course, “Category Management Overview,” including course resources to enhance learning and retention.
- 6 Skill-Building Live Webinars, approx. 60 minutes each, including topics such as:   
  *CatMan 2.0™ Introduction: What’s Changed?*  
  *Rocking Your Presentations in PowerPoint: Part 1*  
  *The Power of Shopper Insights: Why it’s important and what to do about it.*  
  *Rocking Your PowerPoint, Part 2*  
  *Developing Data Visualization Skills for Better Storytelling*
- 20+ Skill-Building Webinar Recordings from past live webinars, including these topics:  
  *Improving Your Business Acumen in Category Management*  
  *Ways to Identify Growth Opportunities In Your Business*  
  *Rocking Your Presentations in PowerPoint*  
  *Category Management in eCommerce*  
  *Moving to more strategic, fact-based presentations*  
  *What happened in 2018 and where are we headed in 2019?*

### Practical learning solutions for retail, category management, and sales teams

# CMKG

Practical training and assessment solutions for retailers, suppliers, and commercial teams. We help organizations build capability through blended learning, live training, and assessments designed for real-world application.  

- [**](http://bit.ly/cmkgfacebook)
- [**](http://bit.ly/cmkgtwitter)
- [**](http://bit.ly/cmkglinkedin)
- [**](http://bit.ly/cmkgyoutbe)

# SOLUTIONS

[Corporate Training Solutions](https://www.cmkg.org/corporate-training-solutions)

[Team Assessments](https://www.cmkg.org/training-and-assessment-solutions/team-assessment)

[Individual eLearning](https://www.cmkg.org/on-demand-training/all)

[Book a Consult](https://www.cmkg.org/meetings/ty10)  

#### RESOURCES

[Complimentary Assessments](https://www.cmkg.org/training-and-assessment-solutions/team-assessment)  
<https://www.cmkg.org/resource/all>

[Complimentary Learning Tools](https://www.cmkg.org/resource/all)

[Thought Leadership Blog](https://blog.cmkg.org/blog)

[Resource Hub](https://www.cmkg.org/resource/all)

# CONTACT US

[info@cmkg.org](mailto:info@cmkg.org)

+1 403.660.6620

Calgary, Canada

[Book a Consult](https://www.cmkg.org/meetings/suenicholls/teams-meeting)

© CMKG.ORG

**